Services for Small Businesses
Here at Alizian we've looked at the the products that are typically used or
sold to small businesses. Often they are out of the box software applications
which work well in a single user environment, but are less useful when used in
situations where more than one person has to share vital information, even if
it's only making and changing appointments in calendars and diaries.
We then looked at the real IT needs and created a menu of tailored solutions
specifically for SMEs and based on the pay-as-you-go model. You get all the
benefits of expensive networked applications but without the hassle of
installing them and the cost of buying them. You only pay for what you use. And
being based on a web browser front end, you'll find that training staff to use
them is done in minutes.
You can also use these systems from wherever you can find access to the web;
in the office; at home; road warriors dialling into the Internet from a laptop;
on your WAP phone if you have one; on your PDA hooked up to your GSM mobile
phone; in an Internet café - and yes, it can be done securely!
We offer:
- Customer Relationship Management (CRM)
Use it to keep track of your customer accounts, contacts, opportunities, meetings,
sales and link it automatically back to your Outlook Calendar and Tasks,
synchronising with your PDA too! Standard and customisable reports are
included, as well as lead capture and helpdesk case management. You can even
get pipeline figures automatically back into your in-house accounts system!
- Professional Services Automation (PSA)
Suitable for single users or groups to keep track of time spent working for
customers or on projects. Typically used by accountants and lawyers this
application is also great for small businesses of all types where work is done
for a number of different customers and you have to keep track of how much
time you've spent. Can be used by groups coming together to work on a common
project or task, and includes reporting and auto reminders to complete your
time sheets.
- Active Rights Management
Ever wanted to retrieve an email you wished you hadn't sent? Ever wondered
whether the email you just sent will get forwarded on, maybe to one of your
competitors, or the media? You have the ability to prevent others printing,
forwarding, or cut'n'pasting your precious documents including attachments,
into other documents. You can even time expire them automatically, so they
disappear after a set number of days and apply similar security to your web
pages. Like ours.
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